Privacy Policy.

We keep data collection minimal. Here's exactly what we gather when you interact with our website or work with us:

• 01
  Contact information you provide (name, email, phone, business name) when you fill out our audit request or contact form
• 02
  Business information you share during audits or discovery calls
• 03
  Analytics data about how you use this website (page visits, session duration, general location) via Google Analytics
• 04
  Cookies for site functionality and analytics — you can disable these in your browser
• 05
  Communication records when you email, WhatsApp, or call us

The data we collect is used only for these specific purposes:

• 01
  Responding to your audit requests and inquiries
• 02
  Delivering the services you hire us for
• 03
  Sending project updates and communications relevant to our work together
• 04
  Improving our website and understanding how visitors interact with it
• 05
  Occasionally sending case studies or updates (only if you opt in)

Just as important as what we do collect is what we absolutely won't do:

• 01
  We don't sell your data to anyone, ever
• 02
  We don't share your business information or audit findings with third parties
• 03
  We don't send unsolicited marketing emails — only what you signed up for
• 04
  We don't track you across other websites
• 05
  We don't use your data for advertising or retargeting outside our own work

Access to your data is limited to Srinovate team members who need it to do their work. Specifically:

• 01
  Founder and project leads have full access to client data during active projects
• 02
  Contracted team members (designers, developers) only see what's necessary for their specific task
• 03
  We use standard tools like Google Workspace, Figma, and payment processors — these providers see the data required to deliver their service, nothing more
• 04
  No third-party marketing platforms have access to your business or personal data

Your data is stored on standard cloud infrastructure with encryption in transit and at rest. We use reputable providers (Google Workspace, secure form handlers, encrypted storage) that comply with industry security standards.

We retain your data only as long as needed for the purpose it was collected. After project completion, we may retain communication and project records for up to 3 years for reference and legal purposes. If you want your data deleted sooner, just ask.

You have full control over your data. At any time, you can:

• 01
  Request a copy of what data we hold about you
• 02
  Ask us to correct any inaccurate information
• 03
  Request deletion of your data (we'll comply within 30 days unless we're legally required to keep it)
• 04
  Opt out of any communication we send you
• 05
  Withdraw consent for data processing

This website uses cookies for basic functionality (remembering preferences) and analytics (Google Analytics 4). We don't use advertising cookies, tracking pixels for retargeting, or third-party marketing cookies.

You can disable cookies in your browser settings. The site will still work, but some analytics won't be tracked. That's completely fine — we respect that choice.

We use a few standard third-party services to run our business. Each has its own privacy policy:

• 01
  Google Workspace (email, docs) — used for internal work and communication
• 02
  Google Analytics — anonymized website analytics
• 03
  WhatsApp Business — for direct communication with clients
• 04
  Razorpay / payment processors — for invoicing and payments (only when you become a client)
• 05
  Vercel / hosting provider — for serving this website

We may update this privacy policy occasionally to reflect changes in our practices or for legal reasons. When we do, we'll update the 'Last Updated' date at the top of this page.

For significant changes that affect how we handle your data, we'll notify you directly if you're an active client or subscriber. Otherwise, the updated policy takes effect when posted.

Questions about this policy or how we handle your data? Reach out directly — we respond within 24 hours.

Email: hello@srinovate.com

WhatsApp: +91 9179 387977

Location: Gwalior, India